The Bank of Ghana (BoG) appears to have a dedicated template for its regulatory enforcement: name, shame, and cite the law. The latest dispatch from its well-oiled press release machine has placed some of the biggest names in African remittances — including Taptap Send and Afriex — in a one-month regulatory timeout, effectively blocking them from the country’s lucrative $4.6bn remittance market.
In a press release dated September 4, the central bank announced the suspension of remittance partnerships for five Money Transfer Operators (MTOs): Taptap Send, Top Connect, Remit Choice, Send App, and Afriex. The ban, effective September 18, is the regulator’s response to what it calls “unauthorised remittance activities” conducted through local, licensed Payment Service Providers (PSPs).
The notice specifically names fintech giants Flutterwave and Cellulant, alongside Halges Financial Technologies, as the PSPs that facilitated these now-prohibited transactions, with UBA Ghana acting as the settlement bank. For a sector built on partnerships, the BoG’s message is sharp and clear: it’s holding the local licensees responsible for the foreign dance partners they bring to the party.
A Familiar Playbook
For anyone following Ghana’s fintech scene, the latest remittance ban is not an outlier. The BoG has made a habit of publishing lists of “unapproved” operators, establishing a reputation as a regulator that prefers public pronouncements over quiet back-channel warnings.
This is the same playbook it used when it flagged crypto exchange Yellow Card for an alleged partnership with a dubious stablecoin scheme, and when it unceremoniously added pan-African fintech Eversend to a list of unlicensed MTOs. In both cases, the companies pushed back, arguing they were either wrongly accused or already engaged in licensing discussions.
The central bank, however, remains unmoved by such protests. Its mandate, as it sees it, is to protect Ghana’s foreign exchange market and maintain monetary stability. With personal remittances soaring to an estimated $4.6bn in 2024 — a critical source of foreign currency — the BoG is tightening its grip on every dollar flowing into the country. The official line is that unlicensed channels create risks of fraud and distort the market, and the bank is determined to force all players through its official, regulated front door.
Partnership Perils
The latest suspension highlights a critical operational risk for international fintechs eyeing the African continent: the fragility of the partner-led model. While foreign MTOs like Taptap Send rely on locally licensed PSPs like Flutterwave to access the market, the BoG is making it clear that the regulatory burden falls squarely on the local entity.
The path back to compliance, according to the central bank, is for the partner PSPs or banks to re-apply on behalf of the MTOs once the one-month suspension has expired. This puts Flutterwave, Cellulant, and Halges in the awkward position of having to regain the regulator’s trust before their international partners can resume operations.
For the fintechs involved, the suspension is a costly disruption. Taptap Send, a venture-backed firm with a strong presence in the UK-Ghana corridor, and Afriex, which has built a significant user base in the US-Africa market, now face a month of lost revenue and potential user attrition.
The episode serves as another stark reminder to the fintech ecosystem. In Ghana, moving fast and breaking things is less a viable strategy and more an invitation to be publicly named and temporarily shamed. As the central bank continues to flex its regulatory muscle, fintechs operating in the region are learning that compliance isn’t just part of the game — it is the game.