“We’re at an inflection point for AI in customer service, and we see more businesses starting to realise that they need a unified platform to succeed, not a patchwork of point solutions.”
Deal data, donor retreats and a pivot to venture capital and debt are hollowing out the cohort-based accelerator model that once launched a generation of African startups.
A Lagos labour court has dismissed a former employee's claim to shares he says were owed under a stock option scheme, in a ruling that lands weeks after OPay began preparing for a US listing.
Kigali's ambitious regulation offers zero-cost market entry but demands near-perfect operational performance - and a promise to tear down proprietary battery walls.
The move offers a short reprieve in what has become a high-stakes infrastructure struggle between a determined regulator and an industry whose business models are built on proprietary rails.
